How-to download your Play Anywhere music

Our last day of business will be October 15th, 2023. Please download your music prior to that date.

  • Log in to your account and click "my music" then "my devices" and add the PC to your device list
    • An email will be sent to your email account with a link to the required download.
    • You may start the download using this link as well.
    • Once downloaded, continue with the steps below.
1. Once downloaded, the application will install. Select “Install”, “Next” and/or “Finish” when prompted. Choose to run the application.
2. When the application runs, select the desired location. Press “Confirm”.
3. A window will appear, shortly thereafter, a list of all your songs will appear.
4. You can watch as all of your music gets downloaded and moved into the library.
5. Close the application with the “X” when completed.
  • The Sync ("Play Anywhere Sync") application will keep running in the background in case you purchase additional items.
    • To access the application, look for the icon () in the app tray, in the lower right near the clock.
    • Right-click and choose “Status” to see the current status, “Preferences” to modify the settings or “Exit” to close the app.

Disclaimer - we cannot guarantee that SYNC will work on all devices or computers. Please reach out with any questions (prior to October 31st, 2023) and we will do our best to assist.

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